Walk-On's Sports Bistreaux
🍽️ Restaurants · San Antonio
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
The shrimp in the Louisiana platter were overcooked and hard.
Business reply on Google
We're sorry to see that you were not satisfied with your recent meal. We take this rating very seriously and we'd like to learn more. Please share the details at https://feedback.walk-ons.com so that we can improve! Thank you.
server was unavailable to provide assistance or check on the table
Business reply on Google
Hi, Tristen.We're sorry to see that you were not satisfied with your recent experience. We take this rating very seriously and we'd like to learn more. Please share the details at https://feedback.walk-ons.com so that we can improve! Thank you.
poor customer service and low quality food
Business reply on Google
We're sorry to see that you were not satisfied with your recent experience. We take this rating very seriously and we'd like to learn more. Please share the details at https://feedback.walk-ons.com so that we can improve! Thank you.
Long wait times and insufficient beverage inventory during a sporting event.
Business reply on Google
We're sorry to see that you felt your visit was a 1 star. Your feedback is very important to us and we'd like to learn more on how we can improve. Please share the details at https://feedback.walk-ons.com Thank you.
customer vehicle was towed while dining at the restaurant
Business reply on Google
We're sorry to hear about your recent experience. Please share the details at https://feedback.walk-ons.com so we can try to make it right. Thank you.
The drink quality was poor and the sliders were greasy.
Business reply on Google
We're sorry to see that you were not satisfied with your recent experience. We take this rating very seriously and we'd like to learn more. Please share the details at https://feedback.walk-ons.com so that we can improve! Thank you.
restaurant failed to provide complete order or notify customer of missing items
Business reply on Google
We’re sorry to hear this, Matthew Carlock. Please fill out our contact form with your contact info so we can try to make it right. https://feedback.walk-ons.com
Staff failed to locate online order and provided poor customer service.
Business reply on Google
We're sorry to see that you were not satisfied with your recent experience. We take this rating very seriously and we'd like to learn more. Please share the details at https://areyouhappy.io/walkonssportsbistreaux-contactform so that we can improve! Thank you.
Management is poor and the specials are misleading.
Business reply on Google
We're sorry to see that you were not satisfied with your recent experience. We take this rating very seriously and we'd like to learn more. Please share the details at https://areyouhappy.io/walkonssportsbistreaux-contactform so that we can improve! Thank you.
customer experienced food poisoning after eating mozzarella sticks
Business reply on Google
Hi, Andrea. Thank you for taking the time to make us aware of your concern. We take guest feedback very seriously and would like to discuss further. Please send us your contact information here https://areyouhappy.io/walkonssportsbistreaux-contactform and we will have someone from our team reach out to you directly on this issue. Thank you.
Bartender ignored customer and served incorrect food order
Business reply on Google
We're sorry to see that you were not satisfied with your recent experience. We take this rating very seriously and we'd like to learn more. Please share the details at https://areyouhappy.io/walkonssportsbistreaux-contactform so that we can improve! Thank you.
Inattentive bar staff and incorrectly prepared drinks.
Business reply on Google
We're sorry to see that you were not satisfied with your recent experience. We take this rating very seriously and we'd like to learn more. Please share the details at https://areyouhappy.io/walkonssportsbistreaux-contactform so that we can improve! Thank you.
The nachos were served with an insufficient amount of toppings.
Business reply on Google
We're sorry to see that you were not satisfied with your recent experience. We take this rating very seriously and we'd like to learn more. Please share the details at https://areyouhappy.io/walkonssportsbistreaux-contactform so that we can improve! Thank you.
The menu prices are considered too high for the portion sizes.
Business reply on Google
We're sorry to see that you were not satisfied with your recent experience. Please share the details at https://areyouhappy.io/walkonssportsbistreaux-contactform so we can try to make it right. Thank you.
Poor food quality and unpleasant restaurant environment.
Business reply on Google
We’re sorry to hear this, Life of keke. This is not our standard. Please fill out our contact form with your contact info so we can try to make it right. https://areyouhappy.io/walkonssportsbistreaux-contactform
Server failed to take order before last call
Business reply on Google
Hi, Frank. We're sorry to hear that your experience at our Walk-On's San Antonio wasn't the best, and we will be looking into this for you. If you'd like us to follow up with your concerns, please fill out our contact form with your contact information so that we can reach out. https://areyouhappy.io/walkonssportsbistreaux-contactform
Long wait times and cold food served at the restaurant.
Business reply on Google
We’re sorry to hear this, Susan Martin. This is not our standard. Please fill out our contact form with your contact info so we can try to make it right. https://areyouhappy.io/walkonssportsbistreaux-contactform
Staff refused assistance and yelled at customers due to being busy.
Business reply on Google
Latoya, we're sorry for this experience. Helpful service is always expected of our team and we'll be discussing your feedback with our whole crew so we can make sure we're all on the same page. We won't stop until we get it right and we look forward to making it up to you on your next visit. Thank you.
The steak and shrimp dishes were poor quality and under seasoned.
Business reply on Google
Crystal, we're sorry for dropping the ball during your visit, as this is not a meal we aim to serve. Please email us at [email protected] so we can chat. We'll be fixing things up with our team. Thank you.
The server displayed a poor attitude and made customers feel uncomfortable.