total experiences
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Service department staff are deliberately placing the customer on hold.
Failed same-day delivery and poor customer service regarding order pickup.
Customer prefers online shopping over physical store safety and convenience concerns.
Lack of available staff to assist with locked merchandise and long waits.
insufficient staff availability to assist with unlocking items and folding clothes
pickup order is delayed beyond the scheduled time
Store staff forces delivery drivers to wait in long checkout lines.
employees exhibit unprofessional and rude behavior toward customers
Photo department equipment is broken and staff are unhelpful
Excessive wait times and poor service for mobile pickup orders.
Customer accused of theft and experienced discriminatory treatment by staff member.
The price of Arizona tea increased by one dollar.
Employee is inefficient and rude during the receipt verification process.
insufficient number of checkout lanes open during night hours
Technicians damaged vehicle rims and failed to install a valve stem.
repeated rescheduling of oil change appointments
Excessive wait times for curbside pickup orders
Technician failed to identify coolant leak and reset oil light.
Poor traffic flow and congestion in the parking lot.
Employee refused to assist customer with pricing and directed them to app