wasabi sushi

customer became ill after eating and was charged for remaining food

Foreign object found in food with unprofessional staff response.

Staff failed to acknowledge customer for ten minutes upon arrival.

Restaurant refused service thirty minutes before closing time.

Staff attempted to overcharge for an order verification call.

Server failed to address or resolve a customer service issue.

A live roach was found on a plate during the meal.

insects found in customer drink with dismissive staff response

The sushi recipes and portion sizes have declined in quality.

Staff member was rude and questioned customer's ability to pay.

server failed to provide drinks, salad, and requested water

Menu changes and mandatory buffet pricing model are unsatisfactory.

inattentive service to existing customers and improperly prepared food

Poor food quality and improper preparation of sushi dishes.

The food quality and portion sizes were poor and disappointing.

A bug was found in the food served at the restaurant.

owner allegedly retains all tips intended for service staff

Contaminated drink served and poor quality of food provided.

Incorrect order received and staff refused to rectify the mistake.

Inappropriate music played in the restaurant environment