We Ship It
📦 Shipping & Delivery · Columbus
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
Staff refused to accept a package for return shipment.
Business reply on Google
Hello, we don't remember you coming to our store today. Perhaps you went to a different store? Also, the description of your problem is vague because Amazon mostly provides UPS return label or QR code for returns not FedEx. Either way, we are sorry that you had an unpleasant experience, please make sure you provide review to the correct location, as a small business it hurts us instead of a genuine feedback; hope you understand.
Employee struggled with shipping labels and register errors during transaction.
Business reply on Google
(BTW the package was delivered.) Thank you so much for sharing your experience. with us. I want to sincerely apologize for the frustration and inconvenience you went through. The staff member assisting you was new and still catching up with the process, but that’s no excuse for the repeated errors and delays you encountered. You deserved a smoother, quicker experience, and we take full responsibility for falling short. We are working hard to improve our training to prevent situations like this from happening again. As a gesture of apology, we would like to offer compensation for the time and trouble you experienced—please reach out so we can arrange this and provide any further assistance, including package tracking. Thank you for your patience and for giving us the chance to learn and do better.