Weavers Way Co-op
🛒 Retail & Products · Philadelphia
Really bad. I’d tell people to avoid it.total experiences
replied on google
Most reported issues
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Experiences
Discrepancy between shelf price and register price with rude staff interaction.
Staff provided rude service and ignored the customer during checkout.
Foreign meat found inside chicken salad hoagies
Cashier was condescending and unhelpful during an easypay transaction.
Business reply on Google
Hi Laura - we are truly sorry to read about your experience with one of our cashiers. We would like to make it right. Please reach out to us at [email protected]. Thank you.
Cashier was rude regarding the store item count policy
Business reply on Google
Hi Teresita, we are sorry about your bad experiences.We would like to have the opportunity to make things right. We notified store management but would appreciate the opportunity to connect directly to find out more details. Please feel free to reach out to us [email protected]. Thanks.
Staff member yelled at customers in line
Business reply on Google
Thank you for sharing your experience. We are very sorry this happened. It is certainly not reflective of our culture at the Co-op. We would welcome the opportunity to learn more details from you so that we can take the most effective corrective action. Please reach out to us at [email protected].
Inconsistent mask enforcement and unhygienic handling of masks by staff.
Staff member exhibited rude behavior and management failed to resolve complaints.
Business reply on Google
Hi Lynne - an email has been sent to you directly. We are committed to ensuring you have a good experience every time you shop the Co-op. Our apologies if that has not been the case. We look forward to working through any issues. Always feel free to utilize our email account: [email protected]. Thanks.
Employees were unnecessarily rude to the customer
Business reply on Google
We are sorry you had such a bad experience. We'd love a chance to make it right. Please email us at [email protected] so we can arrange a time to chat about the details of your experience.
The store is overpriced and the staff is unfriendly.
Limited fruit selection and mandatory fees for paper bags.
unprofessional and rude behavior from reception and operator staff
Business reply on Google
Hi Robyn, you've left this review for Weavers Way Co-op, a community-owned grocery store in Chestnut Hill. While we always want to respond to customer service problems, pedicures aren't a service we offer. Perhaps you meant to leave this review on some other business?
The business has significantly increased its profit margins and retail prices.
The business exhibits discriminatory behavior toward staff and customers.
Business reply on Google
Thank you for the feedback; we take all customer concerns seriously. We aim to hire a diverse staff in all of our locations, and we have a strict policy against discrimination and harassment. If you have any further concerns or would like to provide details about this particular issue, please reach out to us at [email protected].