West 18th Street Storage
🧰 Other Services · Houston
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
Unexpected additional fees and charges added to the rent
Business reply on Google
Hi Donald Chaline II, thank you so much for your positive comments about West 18th Street Storage! Thanks again for taking the time to leave us this information about your recent visit. Take care!
The storage facility elevator is too small for large furniture items.
Business reply on Google
Rachel Alvarez, your satisfaction is our top priority. Thank you for leaving feedback. Please reach out to us at (713) 802-2700 so we may identify ways to improve your experience.
unauthorized person living in facility and using drugs on site
Business reply on Google
Brina - Thank you for taking the time to post this. We can't find you in our system, so would you please email our store manager all of this information, so we can review our video footage and put an immediate stop to this? We take your safety and the safety of your belongings very seriously and we ask that you notify us of any suspicious activity immediately. Please reach out to Scott at [email protected]. Thank you so much.