Wilson Air Center Houston
✈️ Airlines · Houston
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
Front desk representatives were not friendly.
Business reply on Google
We are sorry to hear that your recent visit wasn't up to your satisfaction, Austin. We hope that you give us the opportunity to make your next visit to Houston even better. Please feel free to let us know any specifics about your visit: [email protected]
Staff refused to allow emergency charging for a stranded family.
Business reply on Google
We apologize for the inconvenience caused by Tesla directing you to our facility. Our chargers are located within the Security Identification Display Area (SIDA), which is controlled by the TSA. Allowing individuals who are not employees, personnel with the proper security clearance, or customers on our ramp is a liability and security threat we do not feel comfortable taking. Again, we apologize that Tesla directed you to our facility, and we will be working with Tesla to get that information corrected to prevent this problem from happening again. Thanks, WAC Management Update: We have worked with Tesla and removed our listing from their site to prevent further misunderstandings.
Aircraft damaged by lawn crew and management failed to resolve issue.