🏨 Hotels & Travel · Indianapolis
total experiences
replied on google
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Hotel room had stains, damaged window, poor air conditioning, and vehicle vandalism.
Business reply on Google
Jimmy, thank you for sharing your feedback and the photos from your stay. I’m sorry for the issues you experienced with the public restroom, entrance area, and in your room. That's not the experience we want for our guests. We’re currently in the middle of renovations at the hotel, and your comments help us see where we still need to improve. The concerns you mentioned are already being addressed with our maintenance and housekeeping teams, and we’re working to make sure our public spaces, guestrooms, and AC units are in better shape moving forward. – Ram, Supervisor
hotel room infested with roaches and poor maintenance
a bug was found on the bathroom counter
hotel room infested with cockroaches and denied refund request
Hotel suffers from poor maintenance, lack of cleanliness, and broken amenities.
unsanitary room conditions and poor customer service
Hotel room contains bugs and hallways are filled with garbage
The hotel is unsanitary, infested with bugs, and in an unsafe area.
Hotel has poor cleanliness, broken amenities, and dangerous criminal activity.
Hotel condition is unsafe and management refused a refund request.
The hotel room was dirty with stained carpets and unsanitary conditions.
Staff members enter guest rooms without prior announcement or permission.
The hotel room was unsanitary with roaches and broken amenities.
The hotel room was dirty and required multiple room changes.
Hotel room lacked heat and had poor cleanliness and service standards.
hotel room lacked air conditioning and had poor hygiene and maintenance
The hotel room was infested with cockroaches and had a foul odor.
The hotel room was infested with roaches.
hotel room infested with cockroaches and bed bugs
hotel room infested with roaches and has significant safety issues