Wingate by Wyndham JFK Airport / Far Rockaway
🏨 Hotels & Travel · Far Rockaway
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Unsafe hotel environment with drug odors, no hot water, and rude staff.
Hotel withheld deposit for alleged linen damage without providing proof.
Staff engaged in drug use and refused to provide a refund.
inaccurate parking information and unhelpful staff caused significant inconvenience
Hotel amenities do not match the advertised descriptions.
Business reply on Google
Thank you very much for your honest feedback we apologize for the inconvenience we are working hard to improve our operations, please give us a chance to show you our improvements.
Hotel lacks advertised amenities and airport shuttle service
Hotel lacks advertised shuttle, breakfast, and provides an unsafe environment.
Business reply on Google
We apologize for the issues experimented in your recent stay, we are sorry for not being able to exceed your expectations, we will take this reports and use it to improve our operations.
Hotel room was dirty with hair, debris, and leftover personal items.
Business reply on Google
Thank you for your feedback we will use it to improve our operations. Please give us a chance to show you our improvements the next time you are in need of a hotel room in the JFK airport area.
Hotel shuttle unavailable, long wait times, and room double booking occurred.
Business reply on Google
We apologize for the issues experimented in your recent stay, we are sorry for not being able to exceed your expectations, we will take this reports and use it to improve our operations.
unauthorized room entry, noise, odors, and unprofessional staff behavior
Business reply on Google
Thank you for your feedback we will use it to improve our operations. Please give us a chance to show you our improvements the next time you are in need of a hotel room in the JFK airport area.
Unsanitary coffee maker and poor staff communication regarding taxi services.
Business reply on Google
We apologize for the issues experimented in your recent stay, we are sorry for not being able to exceed your expectations, we will take this reports and use it to improve our operations.
Hotel room was dirty and smelled strongly of cigarette smoke.
Business reply on Google
Thank you very much for your nice review. The Downtown Far Rockaway area is currently undergoing a huge re-zoning and re-developing, we hope that the new buildings and new business soon to come to the area will greatly improve our area, please come back soon to witness the improvement in our JFK Rockaways Airport area Hotel.
Hotel room was dirty and shuttle service was unavailable.
Business reply on Google
We apologize for the issues experimented in your recent stay, we are sorry for not being able to exceed your expectations, we will take this reports and use it to improve our operations.
Hotel failed to provide advertised amenities and had poor cleanliness standards.
Business reply on Google
Thank you very much for your nice review. The Downtown Far Rockaway area is currently undergoing a huge re-zoning and re-developing, we hope that the new buildings and new business soon to come to the area will greatly improve our area, please come back soon to witness the improvement in our JFK Rockaways Airport area Hotel.
hotel failed to provide advertised shuttle service and breakfast
Business reply on Google
We are really sorry to hear that your stay wasn't as pleasant as you deserve, unfortaneltly the covid-19 pandemic has force us and other hotels in NYC JFK areas to limited the amenities and offerings to our valuable guests, We apologize for the inconvenience and hope ti cee you again soon to let us make it up to you.
Inaccurate website amenities and price gouging during flight cancellations.
Hotel room was dirty with stained furniture and empty toiletries.
Hotel room was uncleaned and infested with bed bugs.
Hotel lacked advertised shuttle, had poor amenities, and unsafe environment.
Hotel rooms were dirty, broken, and in an unsafe area.