Yard House
🍽️ Restaurants · Indianapolis
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Incorrect food orders and concerns regarding food safety standards.
The server was rude to the customer during the meal service.
Server failed to provide cutlery to the customer twice
Order was not ready after one hour of waiting
Overcharged for poor quality food with unresponsive management and excessive noise levels.
staff failed to provide attentive service at the bar
customers were ignored by staff and left without being served
The steak was served undercooked compared to the requested temperature.
Poor food quality and slow service during dinner
The lobster and garlic noodles were poor quality for the price.
The restaurant served food in a previously used dirty bowl.
Bartenders provided inattentive service and incorrect orders.
Food contained hair and incorrect meat items causing illness.
Long wait times and reservation system failure due to poor management.
Customer waited over an hour for a pickup order.
Business reply on Google
Oh, no, Spencer. You mentioned usually having such great experiences, too. We apologize about the time it took to put together your takeout order most recently. We wish we had communicated better with you about the unexpected delay. And while we trust your next visit will be better, we did want to share our contact information in case we can be of any assistance, [email protected]. We love seeing you so often at Yard House.
The service was slow with long wait times for drinks.
Slow service and incorrectly prepared food order
Poor service, overcooked food, and incorrect billing for unreceived drinks.
Slow service and long wait times for food delivery.
Staff were rude and unprofessional toward the wedding party