Yes Auto Fix | Engine, Transmission & Collision Repair
🚗 Auto & Repair · Houston
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Business overcharged for repairs and stole audio equipment from the vehicle.
Staff ignored time constraints and performed unrequested services causing a delay.
Business reply on Google
We appreciate you taking the time to leave us a rating! We are happy you had a pleasant experience with us! We’ll see you next time!
Excessive wait time and incomplete services provided
Business reply on Google
Thank you for sharing such detailed feedback. We’re very sorry for the long wait, confusion about pricing, and the car wash misunderstanding. That’s not the level of service we aim to provide. Your experience helps us identify where communication and workflow need improvement, and we’ll be addressing this with our team to prevent it from happening again. We appreciate you giving us the chance to learn from this.
Overcharged for service and experienced long wait times
Business recommended unnecessary brake repairs during a free inspection.
Mechanics damaged oil pan and vehicle is shaking after service
Business reply on Google
Good morning, I’m sorry you feel that way. We reviewed our records and Carfax, and your last documented oil change was in July 2024 at 149k miles. When you came in on May 15, 2025, your car had 174k miles—meaning over 24k miles without a proper oil change. You and your husband both stated you were only topping off the oil. Our records also show your drain plug came in damaged in July 2024—we documented this with photos and notes. On May 15, we advised against an oil change and recommended an engine flush. You declined and insisted on proceeding, so we had you sign a non-liability disclaimer. Additionally, our photos clearly show road impact damage—a dented oil pan and a leaking radiator. When oil is not properly changed and only topped off for 25k miles, it turns into sludge inside the engine. Your manufacturer recommends an oil change every 6k miles, meaning May should’ve been your 4th change since July 2024. We did not kick you out; we closed at 6 PM but kept your bay open to assist. You chose to leave and said you didn’t want our help. In summary, the damage resulted from lack of maintenance—not our service. We remained professional and tried to help. I’m truly sorry that poor m
Vehicle became inoperable following an oil change and staff refused repairs.
Business reply on Google
Thank you for sharing your experience. We take all feedback seriously and strive to provide quality service and respectful communication. If there were any misunderstandings or issues, we encourage you to reach out directly so they can be addressed properly. Your input helps improve the service for everyone.
Business repeatedly fails to perform requested state inspections.
Business reply on Google
Thank you for your feedback. We regret that your experience did not meet expectations. We always aim to provide timely and reliable service and appreciate you bringing this to our attention.
Overcharged for repairs and performed unnecessary upselling on a vehicle.
Business reply on Google
Thank you for sharing your detailed experience. We’re sorry to hear that your visit did not meet your expectations and caused you frustration. We understand how important trust and clear communication are when it comes to vehicle repairs. Your feedback is valuable and will be reviewed carefully as we strive to improve our service. We hope your vehicle is now running smoothly and wish you all the best.
Business performed unnecessary services and refused to honor existing repair warranties.
dishonest pricing practices and deceptive upselling attempts during oil change
Business reply on Google
Hello Jenil, we apologize for your experience. We take customer satisfaction seriously and would like to make it up to you. Please give us a call so we can offer you a discounted oil change and make sure you get the right battery installed. Thank you.
The service took significantly longer than the estimated time provided.
Business reply on Google
Hey Ben, sorry for the delay. We always strive to provide top-notch service and are disappointed to hear about your experience. We'll work on improving our communication for future visits. Happy to offer a discount on your next oil change and free car wash. Hope you'll give us another chance. - Elite Car Wash & Auto Repair
Business failed to honor scheduled appointment and did not notify customer.
Business reply on Google
Hi Daniel, I apologize for our scheduling mishap and any inconvenience it caused. We take your feedback seriously and will work to improve our communication. Please contact us for a discount and we will also make sure your detail is completed with the highest quality. -Assaf
Staff ignored the customer and provided unprofessional service.
Business reply on Google
We apologize for your experience and appreciate your feedback. This is not the level of service we aim to provide. We will address this issue with our team to improve our customer service.
The business quoted an excessively high price for a basic wash.
Business reply on Google
We're sorry to hear about your recent experience and appreciate your feedback. It’s important to us to provide value and clarity in our services. We'll review our pricing and service communication to prevent this in the future. Thank you for bringing this to our attention.
poor interior cleaning and unethical request for early positive review
Business reply on Google
Hi Rey, we apologize for the underwhelming experience at our shop. This is not the level of service we aim to provide. Your concerns have been brought to our attention and we will work to improve. Thank you for your feedback and we hope to have the chance to better serve you in the future.
The shop attempted to upsell unnecessary brake repairs during a state inspection.
Business reply on Google
Hi Audrey, sorry to hear about your experience. We always strive to provide fair pricing for our state inspections and prioritize the safety of our customers. We'll work on better communication about brake checks in the future.
repeated delays and dishonest communication regarding vehicle repair timelines
The car wash service was incomplete and overpriced.
Shop performed unnecessary repairs and left power steering cap off