Zulia's Kitchen Restaurant

🍽️ Restaurants · San Antonio

NeverAbsolutely not. I’d never go back, buy again, or use them again.
7

total experiences

57%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverProduct / Service QualityFrom Google Reviews
Jul 2, 2026

The food quality was poor and the meal was overpriced.

NeverCustomer ServiceFrom Google Reviews
Mar 2, 2026

Poor telephone ordering service and unsatisfactory food quality.

NeverCustomer ServiceFrom Google Reviews
Aug 4, 2025

Staff ignored ringing phones and customer service duties.

Business reply on Google

We are really sorry about that, we will ensure this won't happen again. We take the phone when we have no customer in front of the counter, however the most easy way to make your order is online If you go over our business profile on Google you can choose "order online" and select the option "order with clover" (that doesn't have any fees) and that send your order directly to the kitchen. Again sorry for our fault

NeverStaff BehaviorFrom Google Reviews
Apr 1, 2025

Staff were unhelpful and unmotivated during lunch service.

NeverCustomer ServiceFrom Google Reviews
Apr 27, 2024

customer required to perform self-service despite mandatory tipping expectations

Business reply on Google

Thanks for your review, tip is not mandatory at our restaurant, you can skip the tip. Hope to serve you again

NeverCleanliness & HygieneFrom Google Reviews
Apr 10, 2024

The restaurant is greasy and has a dirty patio area.

Business reply on Google

Good evening! Thanks for your review! Unfortunately in a windy day like today the patio get dirty even when we cleaned it. We love dogs but due many issues when we open we decided do not alowed anymore. Thanks for visiting

NeverStaff BehaviorFrom Google Reviews
Dec 7, 2023

staff members were rude and unprofessional during the customer visit

Business reply on Google

We are sorry about that, hope to see you in a next time and offer you a better experience. Thanks for you review.