🏋️ Fitness & Gyms · Seattle
total experiences
replied on google
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Staff provided incorrect membership information and failed to document it correctly.
Staff member exhibited rude behavior and poor customer service.
Business reply on Google
Hi Mike, I'm sorry to see you had such a bad experience. My name is Joe, and I'm the new general manager. I'd love to have you back at ZUM. Feel free to call us at 206.443.3933 and ask for me. I'll make it worth your time.