total experiences
replied on google
AI-classified. Tap a category to filter the experiences below.
The company overcharged the customer and failed to provide the reserved vehicle.
Hidden rental fees and unsafe vehicle tire conditions.
hidden fees, office closure, and vehicle maintenance issues
Company falsely charged customer for windshield damage after vehicle return.
Unavailable vehicle, safety concerns, and poor staff assistance at rental counter.
The company has failed to return a one thousand dollar deposit.
The rental office is off-site and staff provided poor customer service.
Customer overcharged for mandatory fees and experienced long wait times.
Employee attempted to use customer credit card for unauthorized personal purchases.
customer was overcharged despite assurances from staff
Unexpected deposit and mileage restrictions applied to local renters.
The rental agency failed to honor the original reservation price.
Rental vehicle was unavailable despite a confirmed advance booking.
Rental price increased significantly and vehicle provided did not match booking.
Rental reservation was cancelled without notice due to vehicle shortage
unexpected deposit and failure to process vehicle return promptly
deceptive pricing, unclean vehicle, and delayed credit processing
Staff provided misleading information regarding mileage limits on rental agreement.
Customer charged for fuel despite receiving vehicle with empty tank.
customer denied replacement vehicle after being told it was ready