Aeromexico

Credit card fraud occurred after providing payment details to call center.

Flight attendant provided used water bottle and exhibited rude, dismissive behavior.

Flight attendant repeatedly misgendered passenger and staff failed to address complaint

Airline refused refund or credit for expensive holiday ticket

Poor customer service and disrespectful staff behavior toward passengers.

passenger experienced poor customer service and perceived discriminatory treatment by…

Staff members were disrespectful and lacked proper customer service training.

forced gate check-in of carry-on luggage creates risk of lost items

Lost carry-on luggage, damaged baggage, and missing meal service.

Incorrect check-in requirements caused the customer to miss their flight.

Staff threatened passenger with police over carry-on baggage policy

Staff member incorrectly enforced baggage policy and failed to print boarding passes.

Airline failed to refund ticket taxes after flight check-in issues

Airline refused name change and forced purchase of a new ticket

Airline refused to correct a name error on a flight ticket

Airline denied check-in due to passport name format issues.

Airline staff stole personal belongings and mishandled flight booking

Airline provided false information, double charged fees, and oversold seat.

Long wait time and incompetent staff at the check-in counter.

Airline cancelled flight and refused to provide a cash refund.