🔧 Home Services · 2 locations
total experiences
replied on google
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The company sold the customer's phone number to third parties.
Business reply on Google
Hi Nicole, we received your information from Moving.com. Yes, we did call you, but your information was sent to multiple moving companies, so you received many calls from other moving companies besides us. We went ahead and put you down as a do not call. You can contact us at any time if your moving situation changes. We would suggest, if you would like to stop receiving calls from other movers, to answer the phone and tell them that you are no longer interested.
Unprofessional packing, property damage, and poor communication during long-distance move.
Business reply on Google
Hello Jon, We’re very sorry to hear about the experience you had with your move. No one should feel this stressed or disappointed during such an important life event. We, here at Berger Moving & Storage – Agent for Allied Van Lines, appreciate you taking the time to share such detailed feedback. After reviewing your move details, we found that Berger Columbus served as the destination agent, unloading your move. That said, we’re still sorry to hear that your overall experience didn’t reflect the high standards we strive for across the Allied network. But we are glad to hear that our local crew in Columbus was a bright spot for you! We’ll be sure to let our team know. If there’s anything we can do to support you or assist with follow-up on your claims process with your booking agent, don’t hesitate to reach out to [email protected]. We’re happy to help make that connection any way we can.
Furniture arrived damaged due to improper wrapping and insufficient truck space.
Movers stole items, caused property damage, and acted inappropriately.
Moving company lost expensive golf equipment during cross country relocation
Driver engaged in aggressive driving and threatened the customer.