Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Unprofessional packing, property damage, and poor communication during long-distance move.
Business reply on Google
Hello Jon, We’re very sorry to hear about the experience you had with your move. No one should feel this stressed or disappointed during such an important life event. We, here at Berger Moving & Storage – Agent for Allied Van Lines, appreciate you taking the time to share such detailed feedback. After reviewing your move details, we found that Berger Columbus served as the destination agent, unloading your move. That said, we’re still sorry to hear that your overall experience didn’t reflect the high standards we strive for across the Allied network. But we are glad to hear that our local crew in Columbus was a bright spot for you! We’ll be sure to let our team know. If there’s anything we can do to support you or assist with follow-up on your claims process with your booking agent, don’t hesitate to reach out to [email protected]. We’re happy to help make that connection any way we can.
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