Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Staff refused boarding after directing passenger incorrectly through security.
Staff were rude and the flight was delayed ten hours.
Frequent gate changes, flight delays, and broken power outlets.
Excessive wait time for processing a dangerous goods shipment
Customer service representatives repeatedly transferred and hung up on the caller.
The airline has failed to process a refund for four months.
The supervisor was aggressive and disrespectful to the customer.
Long wait times and unprofessional conduct by a manager.
Long wait times for freight pickup due to insufficient staffing.
excessive wait times for drivers at the shipping department
Staff were unprofessional, rude, and distracted during customer interaction.
Airline failed to transport puppy on scheduled flight
Staff displayed unprofessional appearance and lacked helpful customer service.
Excessive four hour wait time for the unloading process
Customer experienced a two hour wait for baggage collection.
Customer experienced an unnecessary wait time at the airport.