American Airlines - Ticketing CMH
✈️ Airlines · 4600 International Gateway · Columbus
Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Staff provided false information regarding baggage retrieval and displayed…
Frequent flight delays and poor service throughout the travel process.
Frequent luggage delays and inability to contact local airport staff.
excessive wait times due to terminal changes and understaffed security checkpoints
Frequent luggage damage and poor customer support for disabled passengers.
Gate agents falsely claim overhead bins are full to force check-ins.
Staff member attempted to take passenger's cane
The gate area carpet is extremely dirty and unsanitary.
Poor management of ticket agents, luggage retrieval, and gate staff.
Customer lost fifteen hundred dollars due to poor airline service policy.
The airline repeatedly failed to deliver the customer's luggage.
Airline failed to provide reliable connection and stranded the passenger.