American Airlines

American Airlines Center

✈️ Airlines · 2500 Victory Ave · Dallas

NeverAbsolutely not. I’d never go back, buy again, or use them again.
22

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverCustomer ServiceFrom Google Reviews
Jul 20, 2026

Venue failed to follow safety protocols during a concert event.

NeverStaff BehaviorFrom Google Reviews
Jul 17, 2026

Staff failed to manage crowds and lacked decision-making authority.

NeverStaff BehaviorFrom Google Reviews
Jul 11, 2026

Pilot made inappropriate and offensive comments to passengers before takeoff.

NeverCustomer ServiceFrom Google Reviews
Jun 29, 2026

frequent flight delays and rebookings ruined the customer's travel plans

NeverCustomer ServiceFrom Google Reviews
Jun 7, 2026

Airline incompetence caused missed flights and lost vacation days.

NeverCustomer ServiceFrom Google Reviews
Apr 11, 2026

The airline failed to take action after acknowledging a service complaint.

NeverCustomer ServiceFrom Google Reviews
Mar 18, 2026

disorganized staff and poor management communication regarding procedures

NeverCustomer ServiceFrom Google Reviews
Mar 17, 2026

airline staff mishandled ticket changes and provided poor customer service

NeverCustomer ServiceFrom Google Reviews
Mar 10, 2026

Doors opened late causing poor event coordination and organization.

NeverProduct / Service QualityFrom Google Reviews
Mar 10, 2026

The airline seats are too small and uncomfortable for passengers.

NeverCleanliness & HygieneFrom Google Reviews
Mar 9, 2026

Unclean seating area and unprofessional staff behavior at the venue.

NeverWait & DelaysFrom Google Reviews
Mar 8, 2026

excessive wait times and lack of crowd control at event entrance

NeverCustomer ServiceFrom Google Reviews
Feb 28, 2026

excessive ticket checks and poor team performance

NeverCustomer ServiceFrom Google Reviews
Feb 24, 2026

Flight delays and unprofessional conduct by airline staff

NeverStaff BehaviorFrom Google Reviews
Feb 2, 2026

Staff were rude and aggressive toward children during ticketing issues.

NeverCustomer ServiceFrom Google Reviews
Jan 11, 2026

Staff refused access to the bathroom for a customer.

NeverCustomer ServiceFrom Google Reviews
Dec 29, 2025

Multiple flight delays and frequent gate changes with poor communication.

NeverProduct / Service QualityFrom Google Reviews
Dec 23, 2025

The musical performance was excessively loud and lacked expected artistic quality.

NeverWait & DelaysFrom Google Reviews
Dec 20, 2025

Excessive wait times at venue security entrances

NeverStaff BehaviorFrom Google Reviews
Nov 8, 2025

Security failed to assist after passenger was pickpocketed at the airport.