Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Staff provided incorrect information regarding lounge access and refused a refund.
Staff incompetence and excessive wait times caused a missed flight.
Customer service staff were unhelpful and indifferent to passenger needs.
Long wait times and repeated loss of customer luggage.
confusing self-service kiosk process requires unnecessary customer effort
Airline failed to keep family seated together as promised.
Airline repeatedly canceled flights and provided inconsistent explanations to the…
Excessive wait time at baggage claim with no staff assistance.
Excessive taxi time upon arrival at the airport.
Staff refused to assist with checked baggage and displayed rude behavior.
Broken stairs and accumulated trash in the parking lot.
staff prioritize personal conversation over assisting customers with their luggage
frequent flight cancellations and delays