Between really bad and never again.total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
Airline failed to provide full refund for canceled flights
Frequent flight delays causing missed connections and poor operational organization.
Repeated flight delays caused missed medical appointment for child
Airline staff were dismissive and lacked empathy during customer interaction.
Excessive baggage claim wait time caused a missed ride cancellation fee.
The airline failed to transport luggage on the same flight.
Flight delay caused missed connection and poor staff interaction
Airline policy regarding ammunition storage caused significant traveler inconvenience.
Staff failed to assist with military luggage check-in procedures.
Staff member refused to release baggage due to discriminatory profiling.
Airline failed to provide TSA pre-check and priority boarding benefits.
Flight delay caused missed connection and additional travel expenses for passenger.
Airline lost luggage and provides no customer service support
Inconvenient baggage drop-off procedures and mandatory early arrival requirements.