Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Airline cancelled flights without providing notification to the passengers.
Staff provided incorrect information to customers.
a staff member was perceived as rude
Flight delays and unhelpful gate agent service
Flight rescheduled without notice and staff provided poor customer service.
Airline provided dishonest information regarding flight delays and maintenance issues.
Inefficient check-in process and unprofessional staff behavior.
Flight delay and poor staff assistance during overnight airport stay.
Flight cancellations, poor staff communication, and mishandled luggage.
Frequent flight delays and lack of communication from gate staff.
Airline failed to inform passengers about split baggage handling procedures.
Counter agents were rude to the customer
Airline canceled direct flight and provided poor customer support
Airline repeatedly lost passenger luggage during international travel
Flight delayed due to late crew and poor organization
Significant flight delay due to mechanical issues and poor communication
Flight canceled with no hotel voucher or assistance provided