Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Staff member displayed unprofessional behavior and disrespectful language toward…
The airline staff were extremely rude to the customer.
Airline lost two bags and refuses to assist with recovery
Airline forced unnecessary bag check causing loss of access to laptop.
Staff refused assistance with oversized luggage and recommended ineffective equipment.
Airline failed to deliver luggage to the correct destination airport.
Multiple flight cancellations caused significant travel delays for an elderly passenger.
luggage left exposed to rain on the tarmac
The airline lost the customer's luggage and provided poor support.
Personal belongings were stolen from checked luggage during the flight.
Airline lost luggage and failed to provide adequate customer support
Airline lost passenger luggage containing essential items and medication.
Staff were rude and caused costly delays and errors.
Staff refused valid travel documentation and incorrectly charged for a visa.
Flight cancellation with no staff available at the gate for assistance.
Excessive layover time and flight cancellation caused significant travel delays.
Employee was rude and unprofessional to a military customer.
The airline lost passenger luggage and cannot locate it.