Angelika Film Center & Café - Dallas
🎬 Entertainment · 5321 E Mockingbird Ln #230 · Dallas
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Staff sold incorrect ticket and manager provided poor customer service.
The theater has moldy odors, stale food, and damaged seating.
Business reply on Google
This is incredibly disappointing to hear, Brandy, and definitely not the standard we hold ourselves to. We are having our maintenance team look into Theater 1 immediately to address the odor. Thank you for bringing this to our attention.
poor air quality caused a severe allergic reaction
Business reply on Google
Hi Gabriela, I am so incredibly sorry to hear about your allergic reaction. The health and comfort of our guests is our top priority. We are looking into the 'weird smell' you mentioned immediately.
The theater has a strong mildew odor and poor air quality.
Business reply on Google
Hi Napoleon, thank you for the honest feedback. We're very sorry about the odor you encountered; that’s certainly not the experience we want for our guests. Our maintenance team is looking into this right away to get it resolved.
Staff enforced alcohol policies with an unfriendly and dismissive attitude.
theater seating is damaged and the facility has unpleasant odors
Business reply on Google
Thanks for your honest review. We’re disappointed to hear this and are taking steps to improve. We hope you’ll give us another chance.
The theater seats were dusty and the facility smelled moldy.
Business reply on Google
We appreciate you bringing this to our attention. Our team is reviewing the issue and will work to ensure it’s addressed promptly.
Staff refused to address disruptive patrons talking during the movie.
Business reply on Google
We regret that your experience wasn’t what it should have been. Your feedback is being shared with our team for review.
The popcorn and pizza served were cold and poor quality.
Business reply on Google
Thank you for your honest review. We’re always working to improve and will use your feedback to help enhance our food offerings.
The theater is dirty with mildew odors and smudged screens.
Business reply on Google
We regret that your experience wasn’t what it should have been. Your feedback is being shared with our team for review.
Visible mold in air vents and dirty movie screen
Management is disrespectful and the facility is poorly maintained.
Overpriced food, poor quality snacks, and uncomfortable theater seating.
The theater's surround sound system is not functioning properly.
Poor projection quality, sound issues, and unpleasant theater environment.
Broken escalator and lack of security in parking area
Theater has broken cup holders and security issues with unauthorized individuals.
The theater seats are old and the facility smells like mildew.
Customer vehicle was stolen from the theater parking lot.
Double booked theater and broken air conditioning caused seating chaos