Ascension St. Vincent's Urgent Care
🩺 Health & Wellness · 2 locations
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
mixing sick patients with primary care patients in the lobby
Business reply on Google
Thank you for the feedback. We would like to work with you directly, so could you please complete this form https://healthcare.ascension.org/feedback and we will reach out? Thank you. -Ascension St. Vincent's Community Manager
Urgent care facility had no provider available to treat patient.
Business reply on Google
Thank you for taking the time to review us. Please complete this form https://healthcare.ascension.org/feedback and we will reach out. We appreciate your time and hope to hear from you. -Ascension St. Vincent's Community Manager
Urgent care facility was closed despite an online appointment booking.
Business reply on Google
Thank you for taking the time to review us. Please complete this form https://healthcare.ascension.org/feedback and we will reach out. We appreciate your time and hope to hear from you. -Ascension St. Vincent's Community Manager
Excessive wait times for appointment, examination, and test results.
Business reply on Google
Thank you for the feedback. We would like to work with you directly, so could you please complete this form https://healthcare.ascension.org/feedback and we will reach out? Thank you. -Ascension St. Vincent's Community Manager
Staff provided poor medical care and made false accusations against patient.
Scheduled appointment was not honored resulting in a long wait time.
Business reply on Google
We would appreciate the opportunity to work toward a resolution. Please complete this form https://healthcare.ascension.org/feedback at your convenience and we will reach out. Thank you. -Ascension St. Vincent's Community Manager
Unsanitary vision testing procedures and poor staff professionalism during physical exam.
Urgent care refused to treat patient experiencing persistent dizziness
Business reply on Google
Thank you for taking the time to review us. Please complete this form https://healthcare.ascension.org/feedback and we will reach out. We appreciate your time and hope to hear from you. -Ascension St. Vincent's Community Manager
Urgent care facility unable to perform drug screen due to plumbing
Business reply on Google
We would appreciate the opportunity to work toward a resolution. Please complete this form https://healthcare.ascension.org/feedback at your convenience and we will reach out. Thank you. -Ascension St. Vincent's Community Manager
Technical issues with registration and inadequate medical diagnostic testing provided.
Doctor prioritizes additional fees over providing adequate patient care.
Patient received no medical care after long wait and unprofessional staff.
Business reply on Google
We would appreciate the opportunity to work toward a resolution. Please complete this form https://healthcare.ascension.org/feedback at your convenience and we will reach out. Thank you. -Ascension St. Vincent's Community Manager
Excessive wait times and lack of communication from front desk staff.
Business reply on Google
Thank you for taking the time to review us. Please complete this form https://healthcare.ascension.org/feedback and we will reach out. We appreciate your time and hope to hear from you. -Ascension St. Vincent's Community Manager
Long wait times caused by frequent technical issues with computer systems.
Receptionist denied medical service and discussed private health concerns publicly.
Business reply on Google
We would appreciate the opportunity to work toward a resolution. Please complete this form https://healthcare.ascension.org/feedback at your convenience and we will reach out. Thank you. -Ascension St. Vincent's Community Manager
Provider was condescending and refused to provide standard medical treatment.
Facility failed to provide necessary medical care during an emergency.
Patient reports mistreatment and disrespectful behavior by medical staff.
excessive wait times despite having a scheduled appointment
Business reply on Google
We'd appreciate the opportunity to learn more about your concern so that we can have our management team look into how we can improve. If you are willing to work with us directly, please call https://healthcare.ascension.org/feedback (Mon-Fri 8 am-4:30 pm). Thank you. -Ascension St. Vincent's Community Manager
Incorrect medical diagnosis and inappropriate medication prescribed by staff.
Business reply on Google
We would like the opportunity to address your comments. Please reach out to us at 904-308-8348 (Mon-Fri 8 am-4:30 pm) when you have a chance. Thank you, and we look forward to hearing from you. -Ascension St. Vincent's Community Manager