Really bad. I’d tell people to avoid it.total experiences
replied on google
Most reported issues
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Experiences
The business increased rent and does not prorate upon vacating.
Business reply on Google
Thank you for your feedback. If you would like to discuss your individual account, please feel free to email us at [email protected]. We do require a 15 day notice of intent to vacate and are happy to prorate out based on our customer's needs. Advanced notice is required.
Storage rental rates increased significantly
Business reply on Google
We really appreciate your feedback, Aaron. Please let us know if you you'd ever like to come back.
Business attempted to charge more than the quoted online reservation price.
Business reply on Google
Thank you for taking the time to give us a review. We sincerely apologize about the issues you experienced, and we hope to make this right. Please reach out to [email protected] so we can rectify this issue.
Inconvenient in-person requirement for move-out notice
Business reply on Google
Thank you for taking the time to leave us a review!