Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
Frequent price increases and unexpected maintenance fees charged to the customer.
Business reply on Google
Thank you, John, for taking the time to leave us a review! We would love to hear about your experience. Please feel free to reach out to us at [email protected].
Staff member was rude, unhelpful, and restricted unit access.
Business reply on Google
Thank you for taking the time to give us a review. We sincerely apologize about the issues you experienced, and we hope to make this right. Please reach out to [email protected] so we can rectify this issue.
Storage unit rental fees increased multiple times without prior notice.
Business reply on Google
We are sorry to hear about your frustration with the rate increases. Our goal is always to provide a fair and transparent service to all our tenants. We value your feedback and apologize for any inconvenience this situation may have caused. Thank you for sharing your experience, and we wish you all the best in your future storage solutions.