Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Long wait times due to insufficient teller staffing at the branch.
Excessive teller conversation causes long customer wait times.
Business reply on Google
We are sorry that we did not meet your expectations. Your feedback is very important to us and we would like the opportunity to speak with you. Please connect with our Social Media Client Care team on Instagram at https://www.instagram.com/bankofamerica/ or Facebook https://www.facebook.com/BankofAmerica. ^armando
Long wait times and unresponsive bank staff
Business reply on Google
We are sorry that we did not meet your expectations. Your feedback is very important to us and we would like the opportunity to speak with you. Please connect with our Social Media Client Care team on Instagram at https://www.instagram.com/bankofamerica/ or Facebook https://www.facebook.com/BankofAmerica. ^armando
Customer experienced a two hour wait time for bank services.
Business reply on Google
Hello Saifur, We are sorry that we did not meet your expectations. Your feedback is very important to us and we would like the opportunity to speak with you. Please connect with our Social Media Client Care team on Instagram at https://www.instagram.com/bankofamerica/ or Facebook https://www.facebook.com/BankofAmerica. ^lilly
The bank branch has excessively long wait times for customers.
Business reply on Google
Hi Sharmin. We're disappointed to hear that your experience wasn't at the level you expected. We'd like to learn more about what happened. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Warren
Long wait times and poor service from bank staff.
Business reply on Google
It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^lisbeth
Long wait times and inaccessible ATM services at the branch.
The bank parking area is a tow zone for customers.
The indoor ATM card reader has been broken for a long time.
Customer waited two hours past their scheduled appointment time.
Excessive wait times for customer service and ATM dispute resolution.
ATM vestibule door fails to unlock after business hours
Long wait times due to insufficient teller staffing at the branch.
Branch is frequently closed and has long wait times for service.
Long wait times and unhelpful staff at the bank branch.
Excessive wait times and unhelpful staff at the bank branch.
poor customer service, understaffing, and malfunctioning ATMs at the branch
Long wait times and unprofessional staff behavior at the branch.
long wait times and outdated ATM equipment at the branch
The bank branch is understaffed causing long wait times for customers.