Bank of America Financial Center
💳 Finance & Insurance · 2-31 Beach 20th St · Far Rockaway
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Staff discriminated against customer and refused to process a legitimate check.
Business reply on Google
It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Instagram at https://www.instagram.com/bankofamerica/ or Facebook https://www.facebook.com/BankofAmerica. ^maribel
Staff provide disorganized service and leave customers waiting.
Business reply on Google
Hi Teagan, we're very sorry to hear that we didn't meet your expectations during your visit. We greatly appreciate you sharing this feedback with us and we've ensured to provide this to our leadership for that location. If by chance you happen to need additional assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica and we'll be glad to further connect with you. ^matt
Manager refused to provide documentation required for a fraud investigation.
Business reply on Google
Hello, Elizabeth. I'm sorry your experience with our financial center team wasn't what you expected. Your feedback is important to us, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on X at https://X.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^priscilla
Rude and unhelpful staff and manager at the Far Rockaway branch.
Business reply on Google
Hello John, We are sorry that we did not meet your expectations. Your feedback is very important to us and we would like the opportunity to speak with you. Please connect with our Social Media Client Care team on X at https://X.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^lilly
The branch manager was unhelpful and discriminatory toward the customer.
Bank refused to process a check due to identification issues
The branch is understaffed and lacks professional customer service.
Excessive wait times and slow service at the bank branch.