Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Long wait times for teller assistance at the financial center.
Business reply on Google
Hi. We know your time is valuable and apologize for the extended wait time. We appreciate your feedback, as we’re always looking for ways to improve our clients’ experience. Please visit https://t.co/41WYUmHvxx to locate an alternate financial center near you. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^adrian
Long wait times due to understaffing at the branch.
Business reply on Google
We are disappointed to hear this and would like a chance to connect. Please reach out to a member of our Social Media Client Care team on X at https://X.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Privately message your name, Zip code, phone number, and best time to contact you. Please remember: Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts. A member of our Social Media Client Care team will be happy to review your concern. ^kayla
Customer experienced an excessive wait time for teller service.
Business reply on Google
Hello. We appreciate that you took the time to tell us this, even though you were disappointed with our wait times. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Look for the verified checkmark before communicating with a #Bank of America profile. ^linda
Long wait times due to insufficient staffing at the bank branch.
Long wait times due to insufficient staffing at the bank branch.
Long wait times and unhelpful staff at the bank branch.
Excessive wait time to obtain a direct deposit form.
Customer experienced a one hour wait time at the bank.
Staff member was unprofessional and service speed was slow.
excessive wait time for simple document printing services
Broken ATM and long wait times with unhelpful management
Long wait time due to insufficient staffing at the bank branch.
Bank tellers are consistently rude and make errors with transactions.
Long wait times due to insufficient staffing at the bank branch.