Bank of America

Bank of America (with Drive-thru ATM)

💳 Finance & Insurance · 13205 Black Mountain Rd · San Diego

NeverAbsolutely not. I’d never go back, buy again, or use them again.
8

total experiences

25%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverCustomer ServiceFrom Google Reviews
Dec 1, 2025

Bank staff failed to follow requested account closure and transfer procedures.

Business reply on Google

We apologize for the experience and appreciate you making us aware. We will be sharing this information with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Instagram at https://www.instagram.com/bankofamerica/ or Facebook https://www.facebook.com/BankofAmerica. ^rosa

NeverStaff BehaviorFrom Google Reviews
Aug 22, 2023

Bank manager refused to cash check due to alleged verification error

Business reply on Google

Hello Park. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^cindy

NeverMisleading & FraudFrom Google Reviews
Jan 17, 2021

Teller allegedly shorted a cash deposit during a transaction.

NeverCustomer ServiceFrom Google Reviews
Aug 20, 2019

Long wait times and unhelpful staff during a wire transfer attempt.

NeverStaff BehaviorFrom Google Reviews
Jul 31, 2019

Bank staff are rude and refuse to assist customers with transactions.

NeverCustomer ServiceFrom Google Reviews
Jun 7, 2019

Long wait times and unhelpful staff at the bank branch.

NopeWait & DelaysFrom Google Reviews
Apr 21, 2018

Long wait times and poor branch maintenance at bank location.

NeverStaff BehaviorFrom Google Reviews
Apr 29, 2015

Staff unprofessionalism and breach of customer financial privacy