Bank of America Financial Center
💳 Finance & Insurance · 1001 4th Ave STE 515 · Seattle
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
ATM after-hours access system is non-functional
Business reply on Google
It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Instagram at https://www.instagram.com/bankofamerica/ or Facebook https://www.facebook.com/BankofAmerica. ^melisa
Representative requested excessive personal information during a credit card payment call.
ATM access door fails to open despite following posted instructions
Business reply on Google
We sincerely apologize for any confusion and frustration this may have caused. We will document your feedback and file a complaint on your behalf regarding your recent experience. If you need further assistance, Please reach out to our Social Media Client Care team on Instagram at https://www.instagram.com/bankofamerica/ or click Send Message on our Facebook page https://www.facebook.com/BankofAmerica. ^tiff
Bank manager provided incorrect information regarding account credit availability
Business reply on Google
We value your business and are sorry that your experience wasn't at the level you expected. We’ll certainly be sharing your feedback with our leadership team and would like to know more. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^jessica
Bank employee provided rude and unhelpful customer service
Business reply on Google
Hello An. We are sorry that we did not meet your expectations. Your feedback is very important to us and we would like the opportunity to speak with you. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^lilly
ATM access reader failed and customer support was unreachable.
Business reply on Google
Hello. We are sorry that we did not meet your expectations. Your feedback is very important to us and we would like the opportunity to speak with you. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^adrian
Understaffed bank location with poor management
poor customer service and communication
Staff are unhelpful, unprofessional, and lack knowledge.
Bank staff member was rude and unhelpful regarding a customer problem.
Staff failed to assist with name change after long wait
poor customer service and disorganized appointment management at the bank branch
Long wait times due to insufficient staffing and unhelpful management.