Baylor Scott & White Clinic - Austin Avery Ranch
🩺 Health & Wellness · 10526 W Parmer Ln Ste 409 · Austin
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Clinic charged for diagnostic services during a routine annual checkup.
Business reply on Google
Hi Aarti, we take patient feedback seriously and would like the chance to learn more about these concerns. If you could submit your information here, https://bit.ly/ContactUsBSWHealth, we’d like to have a representative look into this further.
Patient was turned away after waiting due to a double booking.
Business reply on Google
Hi Reza, we do take your feedback seriously and would like to learn more. If you could submit your information to us here, https://bit.ly/ContactUsBSWH, we would like to have a representative look into these concerns.
Phone system prevents reaching clinic staff for insurance inquiries.
Business reply on Google
Hi Randi, we do take your feedback seriously and would like to learn more. If you could submit your information to us here, https://bit.ly/ContactUsBSWH, we would like to have a representative look into these concerns.
Clinic cancelled appointment repeatedly without offering a solution for the patient.
Unprofessional and discourteous reception staff causing appointment and service issues.
Business reply on Google
We take the feedback of our patients seriously and would like the chance to learn more about these concerns, Neha. If you're interested in speaking with a representative, please submit your information to us here, https://bit.ly/ContactUsBSWH.
Clinic failed to provide scheduled vaccine after long wait time
Business reply on Google
We take the feedback of our patients seriously and would like the chance to learn more about these concerns, Patrick. If you're interested in speaking with a representative, please submit your information to us here, https://bit.ly/ContactUsBSWH.
frequent billing errors and long wait times for appointments
Business reply on Google
Hi Alaka, we do take your feedback seriously and would like to learn more. If you could submit your information to us here, https://bit.ly/ContactUsBSWH, we would like to have a representative look into these concerns.
Clinic does not accept walk-ins despite advertising them on website
Business reply on Google
Hi Randall, we take patient feedback seriously and would like the chance to learn more. If you could submit your information to us here, https://bit.ly/ContactUsBSWH, we would like to have a clinic representative look into these concerns.
Clinic failed to pay lab fees resulting in collections notice
Business reply on Google
Hi Frank, we do take your feedback seriously and would like to learn more. If you could submit your information to us here, https://bit.ly/ContactUsBSWH, we would like to have a representative look into these concerns.
The clinic charges significantly higher prices for tests than other facilities.
Business reply on Google
We’re sorry to hear you didn’t have the experience you’d hoped for, Sravan. If you are interested in speaking with a hospital representative about these concerns, please share your information with us here, https://bit.ly/ContactUsBSWH.
Clinic required an extra appointment to establish care before a physical.
Business reply on Google
Hi Nastaran, we do take your feedback seriously and would like to learn more. If you could submit your information to us here, https://bit.ly/ContactUsBSWH, we would like to have a representative look into these concerns.
Doctor incorrectly coded preventive visit as gout treatment for billing purposes
Business reply on Google
Hi Zhigang, we have received your contact request and we are escalating your concerns. A representative will look into this and reach out to you to discuss your experience.
clinic fails to provide follow-up care and medication prescriptions
Business reply on Google
Hi U, we take patient feedback seriously and would like the chance to learn more about these concerns. If you could submit your information here, https://bit.ly/ContactUsBSWH, we’d like to have a hospital representative look into this further.
Clinic billed as a hospital causing excessive and incorrect charges
Business reply on Google
We take the feedback of our patients and their family members seriously and would like the chance to learn more about these concerns, E. If you're interested in speaking with a hospital representative, please submit your information to us here, https://bit.ly/ContactUsBSWH.
Patient denied appointment due to check-in wait time
Business reply on Google
We’re sorry to hear you didn’t have the experience you’d hoped for, Eduardo. If you are interested in speaking with a hospital representative about these concerns, please share your information with us here, https://bit.ly/ContactUsBSWH.
Front desk staff were rude and compromised patient privacy regarding lab results.
Business reply on Google
We take the feedback of our patients seriously and would like the chance to learn more about these concerns, Brice. If you're interested in speaking with a hospital representative, please submit your information to us here, https://bit.ly/ContactUsBSWH.
Unexpected facility fees charged for routine office visits
Business reply on Google
Hi Ashley, we take your feedback seriously and would like to learn more. If you're interested in speaking to a representative, please submit your information to us here, bit.ly/ContactUsBSWH, and we can ask the appropriate staff member to look into this.
The clinic billed the patient directly instead of using their insurance.
Business reply on Google
Hi Laura, we do take your feedback seriously and would like to learn more. If you could submit your information to us here, https://bit.ly/ContactUsBSWH, we would like to have a representative look into this.
Excessive hospital-rate billing for routine lab services at clinic location.
Business reply on Google
Hi Kailesh, we do take your feedback seriously and would like to learn more. If you could submit your information to us here, http://bit.ly/contactBSWH, we would like to have a representative look into this.
Patient charged excessively high fees for a routine blood screen.
Business reply on Google
Karim, we have received your contact request and will share your information with the appropriate staff member to review.