Baylor Scott & White Clinic
🩺 Health & Wellness · 2 locations
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Clinic charged for diagnostic services during a routine annual checkup.
Business reply on Google
Hi Aarti, we take patient feedback seriously and would like the chance to learn more about these concerns. If you could submit your information here, https://bit.ly/ContactUsBSWHealth, we’d like to have a representative look into this further.
Clinic refused service to a pregnant patient despite an online appointment.
Business reply on Google
We value all feedback and appreciate you taking the time to share these concerns. If you could submit your information to us here, https://bit.ly/ContactUsBSWHealth, we would like to have the appropriate representatives look into these concerns.
Physician made incorrect medical judgments and unprofessional notes regarding patient…
Business reply on Google
Hello, we value all feedback and appreciate you taking the time to share these concerns. If you could submit your information to us here, https://bit.ly/ContactUsBSWHealth, we would like to have the appropriate representatives look into these concerns.
Patient experienced a two hour wait due to doctor unavailability
Business reply on Google
We value all feedback and appreciate you taking the time to share these concerns. If you could submit your information to us here, https://bit.ly/ContactUsBSWHealth, we would like to have the appropriate representatives look into these concerns.
The clinic charges excessively high prices for routine blood tests.
Business reply on Google
Hi Matt, we take your feedback seriously and would like to learn more. If you could submit your information to us here, https://bit.ly/ContactUsBSWHealth, we would like to have a representative look into this further.
patient charged extra for asking questions during an annual check-up
Business reply on Google
Hi Chelsey, we take your feedback seriously and would like to learn more. If you could submit your information to us here, https://bit.ly/ContactUsBSWH, we would like to have a representative look into this further.
Staff member was unprofessional and disclosed confidential information during checkout.
Business reply on Google
Hi Dianabel, we do take your feedback seriously and would like to learn more. If you could submit your information to us here, https://bit.ly/ContactUsBSWH, we would like to have a representative look into these concerns.
Clinic denied scheduled vaccination due to missing external medical records.
Business reply on Google
We take the feedback of our patients and their family members seriously and would like the chance to learn more about these concerns, Manohari. If you're interested in speaking with a representative, please submit your information to us here, https://bit.ly/ContactUsBSWH.
Patient was turned away after waiting due to a double booking.
Business reply on Google
Hi Reza, we do take your feedback seriously and would like to learn more. If you could submit your information to us here, https://bit.ly/ContactUsBSWH, we would like to have a representative look into these concerns.
Provider displayed unprofessional behavior and lacked clinical competence.
Business reply on Google
Hi Shiny, we do take your feedback seriously and would like to learn more. If you could submit your information to us here, https://bit.ly/ContactUsBSWH, we would like to have a representative look into these concerns.
Patient charged an unexpected facility fee for a doctor visit.
Business reply on Google
Hi Jared, we take patient feedback seriously and would like the chance to learn more about these concerns. If you're interested in speaking with a representative, please submit your information to us here, https://bit.ly/ContactUsBSWH.
clinic staff repeatedly scheduled lab appointments that were unavailable
Business reply on Google
Hi Yana, we do take your feedback seriously and would like to learn more. If you could submit your information to us here, https://bit.ly/ContactUsBSWH, we would like to have a representative look into these concerns.
Phone system prevents reaching clinic staff for insurance inquiries.
Business reply on Google
Hi Randi, we do take your feedback seriously and would like to learn more. If you could submit your information to us here, https://bit.ly/ContactUsBSWH, we would like to have a representative look into these concerns.
Receptionist and medical staff were rude and dismissive of patient concerns.
Business reply on Google
We take the feedback of our patients and their family members seriously and would like the chance to learn more about these concerns, Nithin. If you could submit your information here, https://bit.ly/ContactUsBSWH, we’d like to have a representative reach out to you directly.
Clinic cancelled appointment repeatedly without offering a solution for the patient.
delays in medication refills and insurance documentation caused financial loss
Business reply on Google
Hi Brigitte, we do take your feedback seriously and would like to learn more. If you could submit your information to us here, https://bit.ly/ContactUsBSWH, we would like to have a representative look into these concerns.
unexpected recurring monthly bills despite prior written agreement
Business reply on Google
Hi DNR, we do take your feedback seriously and would like to learn more. If you could submit your information to us here, https://bit.ly/ContactUsBSWH, we would like to have a representative look into these concerns.
Unprofessional and discourteous reception staff causing appointment and service issues.
Business reply on Google
We take the feedback of our patients seriously and would like the chance to learn more about these concerns, Neha. If you're interested in speaking with a representative, please submit your information to us here, https://bit.ly/ContactUsBSWH.
Clinic failed to provide scheduled vaccine after long wait time
Business reply on Google
We take the feedback of our patients seriously and would like the chance to learn more about these concerns, Patrick. If you're interested in speaking with a representative, please submit your information to us here, https://bit.ly/ContactUsBSWH.
Clinic staff failed to return urgent calls regarding medical condition.
Business reply on Google
We take the feedback of our patients seriously and would like the chance to learn more about these concerns, Priya. If you're interested in speaking with a representative, please submit your information to us here, https://bit.ly/ContactUsBSWH.