🔧 Home Services · 5930 Eisenhauer Rd Bldg 2 · San Antonio
total experiences
replied on google
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Company failed to deliver items and ignored damage and refund claims.
Business reply on Google
Hi AG, Thank you for taking the time to share your feedback. We apologize for the frustrations and disappointment you experienced throughout your move. This is not the level of service we strive to provide. We take your concerns very seriously and we are actively reviewing and addressing all of the issues outlined in your review. Our team is working internally to understand what occurred and to ensure appropriate follow-up and resolution as quickly as possible. We also appreciate you recognizing the efforts of the assisting crew. Your feedback helps us identify both what needs improvement and what is working well. We are committed to learning from this experience and improving our processes moving forward.
movers damaged property and refused to provide promised packing services
Business reply on Google
Hello Tania, Thank you for taking the time to share your experience. We’re very sorry to hear about the concerns you faced throughout your move. That’s not the level of service we aim to provide, especially during something as important as a relocation. We'd really like the chance to review this situation in detail and understand exactly what happened. To do that, we’ll need to speak with you directly. When you have a moment, please reach out to our team at [email protected] so we can look into your move and work toward a resolution. We appreciate you bringing this to our attention and hope to connect with you soon.
Staff were unprofessional and failed to complete furniture assembly or cleanup.
Movers damaged property, stole items, and provided unprofessional service.
Damaged items, missing property, and significant delivery delays occurred.
Poor management caused the loss of key operational staff members.