Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Reservation was not honored and staff provided no assistance or timeline.
Reserved vehicle unavailable and poor customer service support provided
Staff added unauthorized charges to the final rental invoice.
The rental vehicle provided was dirty and damaged upon pickup.
broken door panel and unjustified cleaning fee charges
Business reply on Google
We apologize for your recent experience.
Staff member exhibited unprofessional behavior and refused valid payment method.
Business reply on Google
We apologize for you experience.
customer was double charged and did not receive requested vehicle
No vehicles available and understaffed at closing time
The booking and reservation management systems are difficult to use.
Company refused to provide a refund for an unused rental day
Vehicle reported stolen despite customer attempts to extend rental contract
Rental vehicles were defective and company refused a refund.
Staff were absent and failed to locate the customer's reservation.
Staff were rude and customer was overcharged for a late return.
Long wait times, rude customer service, and incorrect vehicle category provided.
Reserved vehicle was unavailable at the scheduled pickup location
Staff yelled at customer and handled vehicle exchange poorly.
The company charged unexpected late fees and excessive toll processing costs.
The rental company overbooked and cancelled the reservation on short notice.