Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Staff closed early and customer support failed to provide assistance.
Business reply on Google
Hello I apologize that Adam acted this way towards you. Please email us at [email protected] with your rental or reservation number, as well as the name on the rental and email address, and we would be happy to look into this situation for you. Please be sure to mention Case #34613 as well. Thanks Blake
Rental denied despite prior confirmation of payment and age requirements.
Business reply on Google
Hi Anahi Please send your reservation, rental agreement number, the name on the rental, your relationship with the renter, email address, details of your experience, and zip code to [email protected]. In the subject line reference social media case #34218. ~SD
Office closed early and reserved vehicle was unavailable at location.
Business reply on Google
Hello I am sorry that our location was closed when you arrived. Please email us at [email protected] with your reservation number, as well as the name on the reservation and email address, and we would be happy to look into this situation for you. Please be sure to mention Case #28122 as well. Thanks Blake
Unexpected charges and difficulty obtaining a refund from the location.
Customer was double charged and denied a refund for the error.
The rental car was returned in an unclean condition.
Reserved vehicle was unavailable at the time of pickup