Between really bad and never again.6
total experiences
17%
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
NeverBilling & ChargesFrom Google Reviews
Apr 11, 2023Incorrect toll charges, vehicle unavailability, and poor staff service.
NeverProduct / Service QualityFrom Google Reviews
Apr 4, 2023The rental vehicle provided was unreliable and potentially unsafe.
NoCleanliness & HygieneFrom Google Reviews
Jul 17, 2021The rental vehicle interior was dirty and not properly sanitized.
NeverCustomer ServiceFrom Google Reviews
Nov 28, 2018poor vehicle cleanliness and failure to provide reserved vehicle class
NeverStaff BehaviorFrom Google Reviews
Jul 5, 2018Staff member attempted unnecessary credit checks and delayed refund processing.
NeverBilling & ChargesFrom Google Reviews
Sep 3, 2017customer was double charged and experienced long wait times
Business reply on Google
We're very sorry to hear this, Karen Fischer. Please call us at 1.800.621.2844 for further assistance.