Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Delivery order experienced a twenty minute wait time.
Business reply on Google
We’re grateful for you bringing this to our attention. Your feedback is important to us, and we'd like to learn more about your concerns. Please reach out to us directly at carrabbas.com/contact-us so we can better understand your specific issues and work towards making improvements.
The meal was overpriced, lukewarm, and excessively salty.
Business reply on Google
We’re grateful for you bringing this to our attention. Your feedback is important to us, and we'd like to learn more about your concerns. Please reach out to us directly at carrabbas.com/contact-us so we can better understand your specific issues and work towards making improvements.
Waitress yelled at a member of the customer's party.
Business reply on Google
We are sad to learn about your disappointing visit. Ensuring customer satisfaction is paramount to us, and we value your input. Kindly reach out to us directly through carrabbas.com/contact-us to share further details regarding your experience. We will thoroughly investigate your concerns to enhance your experience and that of our future patrons.
Server served cold food and failed to process payment correctly.
Business reply on Google
Thank you for bringing your concerns to our attention. We're disappointed to hear that your visit to Carrabba's Italian Grill didn't meet our usual standards. Please take a moment to share your experience with us at carrabbas.com/contact-us, and our team will work diligently to address your concerns and ensure a better dining experience in the future.
The lasagna lacked ingredients and the order arrived without utensils.
Business reply on Google
We are sad to learn about your disappointing visit. Ensuring customer satisfaction is paramount to us, and we value your input. Kindly reach out to us directly through carrabbas.com/contact-us to share further details regarding your experience. We will thoroughly investigate your concerns to enhance your experience and that of our future patrons.
Poor service and unclean seating area provided to customers
Business reply on Google
We apologize for any shortcomings you experienced during your visit to Carrabba's Italian Grill. Your feedback is important, and we want to ensure we address your concerns. Connect with us at carrabbas.com/contact-us to provide more details about your experience, and we'll use your insights to improve our service.
Poor service standards including unprofessional tray placement and slow response times.
Business reply on Google
Your feedback is important to us, Paul Carmen. We are sorry to hear about your dissatisfaction with your visit to Carrabba's Italian Grill. Please contact us here: carrabbas.com/contact-us to discuss your experience further.
Food served cold repeatedly and long wait times.
Business reply on Google
Your feedback is important to us, Barbie Bentley. We are sorry to hear about your dissatisfaction with your visit to Carrabba's Italian Grill. Please contact us here: carrabbas.com/contact-us to discuss your experience further.
Wait time exceeded the estimate with no staff communication
Business reply on Google
We’re grateful for you bringing this to our attention. Your feedback is important to us, and we'd like to learn more about your concerns. Please reach out to us directly at carrabbas.com/contact-us so we can better understand your specific issues and work towards making improvements.
Rude service and cold, incomplete food served to customers.
Business reply on Google
We regret any dissatisfaction you encountered on your recent visit. Your feedback is invaluable for our growth, and we're eager to address your concerns. Please reach out to us via carrabbas.com/contact-us, and we'll diligently work to understand and resolve any issues, aiming for enhancement moving forward.
Server struggled with rewards and staff provided reluctant service.
Business reply on Google
We regret to learn that your recent experience at Carrabba's Italian Grill was less than satisfactory. Your feedback is important, and we'd like the opportunity to make things right. Please contact us at carrabbas.com/contact-us, and we'll work towards addressing your concerns and ensuring a more enjoyable visit in the future.
The customers were never served after waiting twenty minutes.
Business reply on Google
We're disappointed to hear that your time at Carrabba's Italian Grill didn't meet your expectations. Your feedback is important, and we'd like to make things right. Connect with us at carrabbas.com/contact-us, and we'll investigate your concerns to ensure a more enjoyable experience next time.
The restaurant failed to include the pasta portion of the meal.
Business reply on Google
We regret any dissatisfaction you encountered on your recent visit. Your feedback is invaluable for our growth, and we're eager to address your concerns. Please reach out to us via carrabbas.com/contact-us, and we'll diligently work to understand and resolve any issues, aiming for enhancement moving forward.
The food served was poor quality and improperly prepared.
Business reply on Google
We’re very sorry to hear about your recent Carrabba's experience. We would like to get more details if you could please contact us at: https://www.carrabbas.com/contact-us when you have a moment.
extremely long wait times and poor service quality
Business reply on Google
We are always committed to providing our guests with the best service and food. We want you to know that we’re taking your words to heart. Please contact us at: https://www.carrabbas.com/contact-us to discuss any additional concerns you may have.
The chicken parmesan was consistently dry and management ignored the complaint.
Business reply on Google
We’re very sorry to hear about your recent Carrabba's experience. We would like to get more details if you could please contact us at: https://www.carrabbas.com/contact-us when you have a moment.
The chicken parmesan was missing pasta and tasted frozen and bland.
Business reply on Google
Thank you for taking the time to leave us a review. At Carrabba’s Italian Grill Columbus, we continuously strive to create great experiences for our guests, and we’re very sorry to hear we missed the mark during your visit. We invite you to contact us at: https://www.carrabbas.com/contact-us, so that we can address this further.
staff refused to seat guests in a preferred area
Business reply on Google
Thank you for sharing your honest and constructive feedback. We sincerely apologize that we did not exceed your expectations. Please feel free to reach out at: https://www.carrabbas.com/contact-us, so we can further discuss your experience.
Inattentive service and cold, poor quality food served.
Missing order items and poor food quality