Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Menu items contain soy allergens posing a health risk
Business reply on Google
Thank you for bringing this matter to our attention. We're genuinely sorry that your visit to Carrabba's Italian Grill was not up to par. Your feedback is crucial, and we'd like to make things right. Connect with us at carrabbas.com/contact-us, and we'll investigate your concerns and take the necessary steps to enhance your future experiences with us.
Server charged the wrong credit card to the wrong order.
Business reply on Google
We regret to learn that your recent experience at Carrabba's Italian Grill was less than satisfactory. Your feedback is important, and we'd like the opportunity to make things right. Please contact us at carrabbas.com/contact-us, and we'll work towards addressing your concerns and ensuring a more enjoyable visit in the future.
The food provided in the takeout order tasted spoiled.
Business reply on Google
Thank you for bringing this matter to our attention. We're genuinely sorry that your visit to Carrabba's Italian Grill was not up to par. Your feedback is crucial, and we'd like to make things right. Connect with us at carrabbas.com/contact-us, and we'll investigate your concerns and take the necessary steps to enhance your future experiences with us.
Staff provided poor service, forgot items, and served cold food.
Business reply on Google
We are sad to learn about your disappointing visit. Ensuring customer satisfaction is paramount to us, and we value your input. Kindly reach out to us directly through carrabbas.com/contact-us to share further details regarding your experience. We will thoroughly investigate your concerns to enhance your experience and that of our future patrons.
Poor service and improperly prepared food served by the staff.
Business reply on Google
Kenya, please contact us at: carrabbas.com/contact-us to discuss your experience further.
staff members used racial slurs in the restaurant
Business reply on Google
We apologize for any inconvenience you experienced, Rose Zeon. At Carrabba's Italian Grill, we aim to provide an exceptional dining experience. Please contact us at: carrabbas.com/contact-us to address your concerns.
The food served was cold, burnt, and lacked proper seasoning.
Business reply on Google
We’re grateful for you bringing this to our attention. Your feedback is important to us, and we'd like to learn more about your concerns. Please reach out to us directly at carrabbas.com/contact-us so we can better understand your specific issues and work towards making improvements.
Poor service and long wait times for billing during rehearsal dinner.
Business reply on Google
We apologize for any shortcomings you experienced during your visit to Carrabba's Italian Grill. Your feedback is important, and we want to ensure we address your concerns. Connect with us at carrabbas.com/contact-us to provide more details about your experience, and we'll use your insights to improve our service.
poor seating arrangements and excessive delays in receiving the final bill
Business reply on Google
We apologize for any shortcomings you experienced during your visit to Carrabba's Italian Grill. Your feedback is important, and we want to ensure we address your concerns. Connect with us at carrabbas.com/contact-us to provide more details about your experience, and we'll use your insights to improve our service.
steak was overcooked and pasta tasted spoiled
Business reply on Google
We are sad to learn about your disappointing visit. Ensuring customer satisfaction is paramount to us, and we value your input. Kindly reach out to us directly through carrabbas.com/contact-us to share further details regarding your experience. We will thoroughly investigate your concerns to enhance your experience and that of our future patrons.
Contaminated food found in curbside order
Business reply on Google
Thank you for bringing your concerns to our attention. We're disappointed to hear that your visit to Carrabba's Italian Grill didn't meet our usual standards. Please take a moment to share your experience with us at carrabbas.com/contact-us, and our team will work diligently to address your concerns and ensure a better dining experience in the future.
The food quality and texture were poor and flavorless.
Business reply on Google
We’re grateful for you bringing this to our attention. Your feedback is important to us, and we'd like to learn more about your concerns. Please reach out to us directly at carrabbas.com/contact-us so we can better understand your specific issues and work towards making improvements.
Bartenders ignored customer while chatting with other patrons at the bar
Business reply on Google
We deeply apologize for falling short of your expectations during your recent visit to Carrabba's Italian Grill. Your feedback is invaluable, and we want to address your concerns directly. Please contact us at carrabbas.com/contact-us to share more details, and we'll do our best to make amends and provide a better dining experience in the future.
Incorrect steak temperature and billing receipt errors occurred.
Business reply on Google
We are disheartened to hear that your Carrabba's Italian Grill experience fell short of expectations. We value your input, and we want to make things right. Please contact us directly at carrabbas.com/contact-us, and we'll work towards addressing your concerns and ensuring a more enjoyable experience in the future.
hair found in salad and poor service from staff
Business reply on Google
We regret to learn that your recent experience at Carrabba's Italian Grill was less than satisfactory. Your feedback is important, and we'd like the opportunity to make things right. Please contact us at carrabbas.com/contact-us, and we'll work towards addressing your concerns and ensuring a more enjoyable visit in the future.
Missing order items and undercooked food served by unprofessional staff.
Long wait time, cold food, and missing items in order.
Business reply on Google
Thank you for sharing your honest and constructive feedback. We sincerely apologize that we did not exceed expectations. Please feel free to reach out at: https://www.carrabbas.com/contact-us, so we can further discuss your experience.
Discriminatory service and poorly prepared food at the bar
Business reply on Google
We’re sorry to hear that your meal was not amazing. We’d like to learn more about your experience and how we can improve. Please contact us at: https://www.carrabbas.com/contact-us to speak with our team.
The food served was dry and lacked the requested sauce.
Business reply on Google
Thank you for your feedback. We’re saddened to hear that our service did not live up to expectations. For further assistance, please reach out to our team at: https://www.carrabbas.com/contact-us.
The food quality was poor and improperly prepared.
Business reply on Google
Winona, We appreciate the time you have taking to write this review and apologize you did not have a great experience. If you’d like to get in touch directly, please fill out our Contact Us form, and we will reach back out: https://www.carrabbas.com/contact-us Sincerely, Nick Carrabba’s Italian Grill