Chick-fil-A

Poor drive-through lane management causes traffic congestion and access issues.

Slow service and frequent order inaccuracies at this location.

The restaurant consistently fails to include paid cheese on chicken sandwiches.

The french fries were undercooked and soft.

The drive-thru line moves slower than at other locations.

The customer experienced an excessive wait time for their food order.

Foreign object found in chicken sandwich and poor customer service.

Food quality is poor and app feedback system is inadequate.

The drive-thru service is extremely slow due to lack of staff.

The staff at the new location were not friendly.

Incorrect order preparation and poor staff service

Poor drive-through design traps customers in their vehicles

Promotional signage regarding free meals for children was misleading.

Staff error caused an incorrect and higher charge for the meal.

Poor drive-thru organization and low quality cold food

The grilled nuggets and mac and cheese were bland and dry.

Missing food items and foreign object found in meal

Employees refused service despite being open to other customers.

The food quality and portion sizes were unsatisfactory.

Staff incorrectly charged for missing meal items and refused to correct error