Chick-fil-A

Chick-fil-A

πŸ“¦ Shipping & Delivery Β· 14020 Lunar Drive Β· Jacksonville

NeverAbsolutely not. I’d never go back, buy again, or use them again.
21

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverWait & DelaysFrom Google Reviews
Jul 13, 2026

The drive-thru service is extremely slow due to lack of staff.

NeverProduct / Service QualityFrom Google Reviews
Jun 21, 2026

Incorrect order preparation and poor staff service

NeverCustomer ServiceFrom Google Reviews
May 28, 2026

Employees refused service despite being open to other customers.

NeverProduct / Service QualityFrom Google Reviews
May 26, 2026

The food quality and portion sizes were unsatisfactory.

NeverBilling & ChargesFrom Google Reviews
May 5, 2026

Staff incorrectly charged for missing meal items and refused to correct error

NeverCustomer ServiceFrom Google Reviews
May 2, 2026

long wait time and failure to fulfill a pickup order

NeverCustomer ServiceFrom Google Reviews
Feb 4, 2026

Staff failed to take order and manager was unprofessional.

NeverCustomer ServiceFrom Google Reviews
Feb 2, 2026

Missing food items and refusal to provide a refund or resolution

NeverCustomer ServiceFrom Google Reviews
Jan 19, 2026

Pre-ordered app meal was not honored or prepared by staff

NeverCustomer ServiceFrom Google Reviews
Jan 19, 2026

Manager refused to provide pre-ordered breakfast due to kitchen delays.

NeverProduct / Service QualityFrom Google Reviews
Jan 6, 2026

Customer received burnt food hidden within the order.

NeverStaff BehaviorFrom Google Reviews
Nov 11, 2025

Staff failed to resolve drive-thru issues or provide management contact information.

NeverStaff BehaviorFrom Google Reviews
Oct 8, 2025

Staff member provided rude service and failed to resolve order error.

NeverStaff BehaviorFrom Google Reviews
Sep 10, 2025

Staff mishandled personal property and enforced inconsistent military discount policies.

NeverProduct / Service QualityFrom Google Reviews
Jul 14, 2025

The breakfast burrito quality is inconsistent and poorly prepared.

NeverCustomer ServiceFrom Google Reviews
Jun 14, 2025

Incorrect order received and staff ignored customer at the window

NeverBilling & ChargesFrom Google Reviews
May 9, 2025

customer was double charged and never received a promised refund

NeverWait & DelaysFrom Google Reviews
Apr 30, 2025

Excessive wait times for food orders at this location.

NeverProduct / Service QualityFrom Google Reviews
Sep 20, 2022

The restaurant consistently provides smaller portion sizes than ordered.

NeverCustomer ServiceFrom Google Reviews
May 9, 2022

Incorrect order, missing food items, and unprofessional staff behavior.