Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Bank branch refused valid identification for cash withdrawal
Business reply on Google
Hello Adri. We’d like to help resolve any issues you may have experienced. We can only respond once to each review so please email us at [email protected] or direct message us on X @AskCiti with more details and make sure to reference Google My Business Review. ^Maria
Staff refused to open an account without an appointment.
Business reply on Google
Hello Beatrisa, we regret to hear the frustration regarding this matter. We would like to thank you for taking the time to provided us with your feedback and will share it with our branch staff. Please provide us with a DM on X ( @askciti ), a PM on Facebook or an email at [email protected] with information regarding this matter and the address of the branch. Please reference Google My Business in your message. We hope that you have a great day. ^Fred
Bank branch refuses to cash checks for customers
Business reply on Google
Hi, we regret to hear the frustration regarding this matter. We would like to thank you for taking the time to provided us with your feedback and will share it with our branch staff. Please provide us with a DM on X ( @askciti ), a PM on Facebook or an email at [email protected] with information regarding this matter and the address of the branch. Please reference Google My Business in your message. We hope that you have a great day. ^Fred
Staff refused to process a credit card payment at the counter.
Branch closed earlier than the posted business hours
consistently substandard service at the bank branch
Limited branch hours and restricted check cashing locations for non-customers.
Bank staff refused to cash a federal financial aid check.
The business location currently lacks adequate safety.