Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Long wait times and inability to process a bank transaction.
Business reply on Google
We'd like to hear more about this, Emerald! Please email us at [email protected] or feel free to send a DM on X to @AskCiti and we'll get back to you. ^Brian
Manager ignores customers while performing personal tasks at the branch
Business reply on Google
Hi Lois, we regret to hear the frustration regarding this matter. We would like to thank you for taking the time to provided us with your feedback and will share it with our branch staff. We hope that you have a great day. ^Fred
Bank refuses to cash checks for non-account holders
Bank staff ignored the customer while engaging in personal conversation.