Citizens
💳 Finance & Insurance · 3 locations
Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Poor customer service and difficult in-person experience at this location.
low ATM withdrawal limits and long wait times for teller service
Bank employee displayed unprofessional attitude toward a customer
ATM retained bank card and staff provided unhelpful customer service
Bank refused to cash a valid payroll check
Bank staff were condescending and unprofessional toward the customer.
Bank staff provided rude service and incorrect account information.
The branch staff is slow and unhelpful.
Long wait times due to understaffing at the bank branch.
Bank tellers refused to provide assistance and directed customer to call.
Limited operating hours make the branch inconvenient for customers.
Bank staff exhibit rude behavior and cause long wait times.
The branch causes excessive wait times for customers.
Customer unable to make online purchase due to poor service
Bank branch refused walk-in notary service despite long-term customer status.
Bank tellers were rude and unprofessional during the customer visit.
The bank has inadequate security measures against debit card fraud.
ATM fails to dispense funds despite available account balance
Bank staff provided inconsistent and unclear instructions for closing an account.
The outdoor ATM is malfunctioning and unable to accept cash deposits.