Compare Foods Supermarket
🛒 Retail & Products · 3600 N Sharon Amity Rd · Charlotte
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Security guard followed and harassed customers based on their appearance.
The parking lot has severe, recurring pothole damage.
Business reply on Google
Paulo, thank you for your review and feedback. We are aware of the current issues in the parking lot and are actively working on correcting them as quickly as possible. Unfortunately, due to issues outside of our control, the construction of the residential apartments behind the parking lot has resulted in many issues with access into the store and the condition of the parking lot. We are waiting for the construction to be completed in May 2026 so that we can widen the entrances to the parking lot, repave, and restripe the entire parking lot. We are planning on investing and having a brand new parking lot by the end of May. Again, I sincerely apologize for the inconvenience, but I want you and all our customers to know that we're aware of the problem and working to fix it as quickly as we can. Sincerely, Omar Jorge Owner
Bakery sells expired pastries that are months old
Purchased moldy cupcakes and unlabeled cake products from the supermarket.
Business reply on Google
We apologize for the inconvenience you experienced with our cakes. Ensuring quality and safety is a top priority for us, and we regret that this was not reflected in your purchase. Please contact us at [email protected] so we can resolve this matter for you promptly. Your feedback is important as we continue to improve our products and services. Thank you for bringing this to our attention.
inconsistent policies and poor service regarding cash back transactions
Business reply on Google
Carolina - We are truly sorry for any frustration you experienced during your recent transaction with our team. We pride ourselves on providing excellent customer service and would like to speak with you further about what occurred. Please contact our office at (704) 536-3176 when you have a moment.
Employees failing to follow health and safety mask protocols
Business reply on Google
Kris - We are sorry that you did not have a 5-star experience at our store. We pride ourselves on providing great service and support for our community and would like to learn more about what occurred. If you have a moment, please contact our store so we may better understand and help to resolve the situation. (704)536-3176
The store sold counterfeit or diluted eucalyptus oil.
Business reply on Google
Hi Kendrick - Thank you for letting us know about your most recent purchase. We are happy to provide you a refund or replace the product with another one. May you please contact us at [email protected] so that we can help you further? We look forward to welcoming you in our store again soon!
Deli staff ignored the customer twice
Staff consistently ignored the customer in the fish department.
The business charged more than the agreed online order price.
improper meat refrigeration and strong fish odor in store
Staff provided poor service and exhibited discriminatory behavior toward the customer.
Staff member was rude to customer during checkout
Purchased milk spoiled before the expiration date.
The supermarket sells rotten meat and has an unpleasant odor.
Store has severe sanitation issues, spoiled food, and poor customer service.
Cashier ignored customer while continuing a personal conversation.
Business reply on Google
Alvin, we are sorry for any inconvenience this may have caused. We strive to give our customer the best service possible and hope you give us another chance to exemplify that. Thank you!
Staff prematurely removed the shopping cart while the customer was shopping.
Staff members speak Spanish in front of non-Spanish speaking customers.
The store is dirty, smells bad, and lacks product variety.