Really bad. I’d tell people to avoid it.total experiences
replied on google
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Experiences
The business is not open despite signage claiming otherwise.
The gym is delaying opening until a membership quota is met.
Business reply on Google
Hi there, thanks for sharing your thoughts! We’re currently in the presale phase for Crunch Arcadia as we prepare to open the doors. The number of memberships sold during presale helps us build our Crunch community before opening, but our opening isn’t dependent on reaching a certain number of members. We’re excited to bring Crunch to Arcadia and can’t wait to welcome everyone into the club soon! 🧡💪
hidden processing fees and invalid contact email address
Business reply on Google
Hi Jeffrey, we’re sorry to see you had this experience. Your feedback is important to us, and we’d like the opportunity to understand your concerns better. Please stop by the club or give us a call so management can review this with you directly. Thank you and have a great day.
The gym has not opened as scheduled and communication is poor.
Business reply on Google
Hi there! We totally understand the frustration, you’re ready to lift! We’re sorry the wait has been longer than expected and appreciate your patience while we get Crunch Arcadia ready to open. We know “you’ll get a text” isn’t the most satisfying answer when you’re excited to get in the gym. We’ll be sure to share updates as soon as we have them. Hang in there, and get ready to PUMP! 🧡🔥
Operating hours are incompatible with the customer's work schedule.
Business reply on Google
Hi there, we apologize for the confusion. Our current hours are for our presale center. Once we are open for workouts our hours will be 24/5. Please stop by our presale center or give us a call with any questions. Have a nice day!