Delta

Flight attendant failed to intervene during a physical altercation on board.

Reduced legroom and seat comfort on A321 aircraft

Flight delayed at gate due to insufficient ground crew

Staff provided inconsistent information regarding baggage check-in procedures.

Airline staff were impatient and rude to the group of chaperones.

Airport baggage scale is inaccurate and overcharging customers.

The airline reassigned the passenger's seat after a flight change.

Staff mocked customer and denied the incident occurred.

Rude and unfriendly behavior from a specific staff member