Delta

Staff member was rude and unprofessional during the check-in process.

Flight attendant failed to intervene during a physical altercation on board.

Airline failed to seat a young child with their parents

Staff member made a racist and derogatory comment to a passenger.

Reduced legroom and seat comfort on A321 aircraft

Flight delayed at gate due to insufficient ground crew

Airline staff denied boarding and refused assistance during a flight delay.

Staff provided incorrect directions and denied expected partner airline benefits.

Airline damaged new luggage and refused to address the issue.

Staff provided inconsistent information regarding baggage check-in procedures.

Poor aircraft maintenance and safety concerns during a long delay

Airline staff damaged luggage wheels and refused to provide compensation.

Frequent flight delays caused missed connections and travel inconvenience.

Flight attendants were unfriendly and appeared insincere during the flights.

Flight delay caused missed connections and loss of vacation time.

Multiple flight cancellations, delays, and extended wait times on the tarmac.

Staff members were rude and unprofessional at the airport counters.

Luggage was destroyed and the airline provided no resolution.

Airline staff were impatient and rude to the group of chaperones.

Staff failed to provide wheelchair assistance and baggage tagging.